A Database into Which Employees Manually Input Customer Names and Addresses

question 1

Multiple Choice

A database into which employees manually input customer names and addresses is riddled with errors and you have been charged with rectifying the situation. In considering the organizational dimensions of this problem, you should consider the:

• A) skill levels of the employees inputting the data.
• B) training given to the employees inputting the data.
• C) business processes in place governing the manual input of the data.
• D) types of automatic error checking provided by the input software.
• E) storage capacity of the database.

---

Definitions:

Respondeat Superior

A legal doctrine holding an employer or principal legally responsible for the wrongful acts of an employee or agent, if such acts occur within the scope of employment or representation.

Tort Liability

Tort liability arises from the breach of a duty primarily fixed by law; this responsibility usually relates to harm caused by negligence, intentional acts, or under strict liability principles.

Comparative Negligence

The contemporary replacement for the traditional doctrine of contributory negligence. The basic idea is that damages are apportioned between the parties to a negligence action in proportion to their relative fault. The details vary from state to state.

Plaintiff's Negligence

Situations in a lawsuit where the individual bringing the case (plaintiff) is also found to have been careless or negligent, potentially reducing their compensation.