The Most Important Thing to Do During a Sales Call

question 17

Multiple Choice

The most important thing to do during a sales call is ________.

• A) Listen, in order to learn what the customer needs
• B) Keep talking so the customer doesn't lose interest
• C) Ask questions to keep the customer engaged in the sales call
• D) Talk to co-workers
• E) Lie to make the sale

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Definitions:

Rewarded

Recognized, recompensed, or given a prize for one's efforts, achievements, or behavior, often motivating continued performance or conduct.

Performance Coaching

A process where a coach supports an individual in achieving specific personal or professional competence, goals, and results.

Performance Management

A systematic approach to evaluating and improving employee performance to achieve organizational goals.

Modifying

The act of making changes or adjustments to something in order to improve it or to adapt it to new conditions.