Sofia,a Human Resources Executive,emphasizes to Her Staff That the Department

question 2

Multiple Choice

Sofia,a human resources executive,emphasizes to her staff that the department should focus on serving its "customer," the company's employees.Which of the following activities best expresses treatment of employees as customers?

• A) providing employees with the training they need to succeed at work
• B) keeping records of whether employees complete training when it is required
• C) reporting safety performance to the Occupational Safety and Health Administration
• D) directing employees who call to submit their questions in writing on a certain form
• E) telling employees what they must do to meet the needs of the HR department

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Definitions:

Income Statement

A financial statement that shows a company's revenues, expenses, and profits over a period of time.

Balance Sheet

A financial statement that summarizes a company's assets, liabilities, and shareholders' equity at a specific point in time, providing a basis for computing rates of return and evaluating its capital structure.

Price-To-Book Ratio

A financial measure that compares a company's current market price to its book value, indicating the value the market places on the net assets of a company.

Market Capitalization Rate

Market capitalization rate refers to the expected rate of return on a portfolio or an investment given its risk level, often used in the valuation of stocks.