Everything That a Business Does to Keep Its Customers Happy

question 33

Multiple Choice

Everything that a business does to keep its customers happy is called ________.

• A) customer service
• B) customer appreciation
• C) post-sale service
• D) customer satisfaction

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Definitions:

UCC

The Uniform Commercial Code consists of legal standards and rules that regulate commercial or business agreements and transactions.

Govern

The act of conducting policy, actions, and affairs of a state, organization, or people, often through established laws and authorities.

Liquidated Damages

A predetermined amount of money that parties to a contract agree upon as compensation in case of a breach of the contract.

Reasonably Related

A connection or relevance between two or more things that is fair, sensible, or logical.