Customer Complaints Should Be ________

question 27

Multiple Choice

Customer complaints should be ________.

• A) carefully listened to, but not responded to (don't let the customer know you take the complaints seriously)
• B) acknowledged and responded to politely
• C) politely ignored
• D) put in priority order

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Definitions:

Stigma

The disapproval or discrimination against a person or group based on perceivable social characteristics that serve to distinguish them from other members of a society.

Biomedical

Pertaining to the application of biological and physiological principles to clinical practice.

Genetic Explanations

Describe the role of genes and heredity in determining physical and behavioral traits in organisms, emphasizing the influence of genetics in various conditions and characteristics.

Cultural Influences

Refers to the impact that one's culture has on how they think, behave, and perceive the world around them, shaping their values, beliefs, and customs.