Which of the Following Is Not a Suggestion of a Means

question 86

Multiple Choice

Which of the following is not a suggestion of a means of focusing on the customer?

• A)Seeing the customer's point of view.
• B)Get total commitment to superior customer service from everyone in the organization.
• C)Carefully select and train everyone who will deal with the customer.
• D)Actually, all of the above are suggested as a means of focusing on the customer.

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Definitions:

Effectiveness

The degree to which a technique, treatment, or intervention achieves the desired or intended result.

Psychodynamic Therapies

A group of therapies based on psychoanalytic principles that focus on unconscious processes and childhood experiences affecting current behavior.

Transactional Analysis

A psychotherapeutic theory and method that examines social transactions and interpersonal interactions to help individuals understand and improve their communication and relationships.

Therapeutic Relationship

A bond of trust and understanding that develops between a therapist and client, allowing for effective treatment.