The Four Primary Activities of Concern in Service Response Logistics

question 27

Multiple Choice

The four primary activities of concern in service response logistics are the management of:

• A)​Distribution channels,service quality,reputation and waiting times
• B)​Service capacity,waiting times,distribution channels and service quality
• C)​Labor standards,distribution channels,waiting times and service quality
• D)​Service capacity,visual workplace,waiting times and distribution channels

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Definitions:

Strategy

A blueprint created to reach a broad or ultimate objective.

Substantive Outcomes

The tangible and measurable results or effects stemming from particular actions or interventions.

Strategy

A plan of action designed to achieve a long-term or overall aim, often involving complex decision-making processes.

Communication

The act of conveying information or expressing ideas and feelings through various means, including speech, writing, signals, or behavior.