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COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-_____________ are the tangible clues (colors,sounds,scents,or aromas)of the service setting that help determine a service's reality.
Diagnosed
Identified by analyzing and investigating symptoms, usually referring to determining the nature of a disease or condition.
Conscientious
A personality trait characterized by thoroughness, carefulness, and diligence in one's work or duties.
Maladaptive
Behaviors or thought patterns that are counterproductive or hinder one’s ability to adjust healthily to situations or challenges.
Dedication
The quality of being committed to a task or purpose.
Q2: _ a service performance involves increasing its
Q9: Understanding service experiences begin with the identification
Q25: A service setting can play an important
Q28: You are responsible for designing a web
Q33: The information age<br>A)destroys the traditional idea of
Q35: _is the practice of having service managers
Q40: When designing a servicescape,it is not necessary
Q42: Find the position function of a particle
Q44: A revenue perspective on pricing is sometimes
Q51: A local service provider decided that it