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COMPLETION QUESTIONS
Service Setting or Servicescape
Frontstage
Atmospherics
Backstage
E-servicescape
Avoidance
Approach
-____________ setting is any web site on the Internet;it incorporates all of the principles and concepts that apply to managing the tangible evidence of the physical environment of any service business.
Toronto
A major city in Canada, recognized as one of the most multicultural and cosmopolitan cities in the world.
Social Networks
Platforms or structures that enable individuals or entities to connect, share, and communicate with each other.
Dyads and Triads
Basic sociological groups composed of two members (dyads) and three members (triads) respectively, each with distinct dynamics and interaction patterns.
Cyberspace
A virtual environment created by interconnected networks of computers and digital devices, facilitating online communication, information exchange, and digital activities.
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