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COMPLETION QUESTIONS
Customer Loyalty
Customer Delight
Perceived Service Quality
Service Delivery Link
Customer Satisfaction Link
Customer-Provider Link
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Experience
Credence
SERVQUAL
Zone of Tolerance
Service Guarantee
-In the service quality cycle,the _________________ represents the interactive nature of the service and is strengthened through satisfying service encounters.
Pigment
Substances that give color to living organisms, such as chlorophyll in plants or melanin in human skin.
Light
Light is electromagnetic radiation within a portion of the electromagnetic spectrum that can be perceived by the human eye, responsible for the sense of sight.
Chemical Energy
Energy stored in the bonds of chemical compounds and released in a chemical reaction, often producing heat as a by-product.
Carbon Dioxide Fixation
The process of converting carbon dioxide into organic compounds, such as glucose, during photosynthesis.
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