A Salesperson Who Is a True Professional

question 54

Multiple Choice

A salesperson who is a true professional:

• A) keeps customers informed about competitors.
• B) leave beliefs and morals out of business dealings.
• C) speaks well of others, including the competition.
• D) knows when to use high pressure techniques on prospects.
• E) knows that finding new customers is more important than servicing current ones.

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Definitions:

Skin Edges

The boundaries of a wound, surgical incision, or tear in the skin, important in assessing healing and potential for closure.

Pressure Ulcer Formation

The development of injuries to skin and underlying tissue resulting from prolonged pressure on the skin.

Shear

A force that causes layers of material to slide past one another in opposite directions.

Friction

The friction experienced by one object or surface as it moves across another.