Janette Hue Sells Vending Machines

question 72

Multiple Choice

Janette Hue sells vending machines.Her goal when dealing with a stalling objection is to:

• A) outline disadvantages of the competition's product or service.
• B) help the prospect examine reasons for and against buying now.
• C) provide the prospect with helpful visual aids and brochures.
• D) make the prospect mad enough to take some kind of action.
• E) prevent the prospect from making a hasty decision.

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Definitions:

Proper Temperature

The optimal or required temperature necessary to maintain the efficiency, safety, or survival of a process, organism, or device.

Sterilization

A process aimed at destroying all forms of living microorganisms to prevent infection and contamination.

Disinfection

Destruction of pathogenic microorganisms or their toxins or vectors by direct exposure to chemical or physical agents.

Dry Heat Processes

Methods of sterilization or cooking that use hot air or fire, as opposed to moisture or steam, to achieve their effects.