The Final Step in the Selling Process Is Customer Follow-Up

question 85

True/False

The final step in the selling process is customer follow-up.

---

Definitions:

Hospice Agency

An organization that provides care and support to terminally ill patients and their families, focusing on comfort and quality of life rather than cure.

Discharge Teaching

Education and information provided to patients and their caregivers to prepare them for care outside of a healthcare setting upon discharge.

Intravenous Line

A medical device used to deliver fluids, medications, or nutrients directly into the vein.

Aspiration Pneumonia

A lung infection caused by inhaling food, liquid, or vomit into the lungs.