Yung Is the Manager of Human Resources at a Credit

question 43

Multiple Choice

Yung is the manager of human resources at a credit union. Following an incident where a former employee was convicted for theft of customer account information, Yung has become increasingly concerned about negligent hiring lawsuits. Which of the following steps would be the most helpful in addressing her concern?

• A) Ensuring selection criteria are based on job descriptions
• B) Ensuring selection criteria are based on job specifications
• C) Carefully scrutinizing application forms and checking references
• D) Obtaining consent to check references
• E) Adequately assessing the applicant's ability to meet performance standards

---

Definitions:

Trenton

The capital city of New Jersey, notable for its pivotal role in the American Revolutionary War during the Battle of Trenton.

French

relates to France or its people, language, or culture, a country known for its historical influence on art, science, and philosophy.

Intolerable Acts

A series of punitive laws passed by the British Parliament in 1774 meant to punish the Massachusetts colonists for the Boston Tea Party.

Continental Congress

The assembly of delegates from the Thirteen Colonies which became the governing body of the United States during the American Revolution.