Whose Philosophy of Quality Management Focused on Advocating Continuous Improvement

question 173

Multiple Choice

Whose philosophy of quality management focused on advocating continuous improvement of production processes to achieve conformance to specifications and reducing variability?

• A) F.W. Taylor
• B) Philip Crosby
• C) Joseph M. Juran
• D) W. Edwards Deming

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Definitions:

Working Memory

A cognitive system that temporarily holds information available for processing and is essential for reasoning and the guidance of decision-making and behavior.

Retrieval Cue

A stimulus that allows for the recall of information stored in the long-term memory.

Tip-Of-The-Tongue

A cognitive phenomenon where a person cannot recall a specific word or fact despite feeling that retrieval is imminent.

Flashbulb Memory

Highly detailed and vivid memories of momentous events, which are often remembered with high confidence but not always with accurate detail.