Which One of the Following Statements Concerning TQM Is FALSE

question 166

Multiple Choice

Which one of the following statements concerning TQM is FALSE?

• A) Quality is a responsibility to be shared by the entire organization, especially the workers who actually make the product or service.
• B) One of the main challenges in developing the proper culture for TQM is to define the term customer for each employee.
• C) In TQM, everyone in the organization must share the view that quality is an end in itself.
• D) In TQM, the level of output has the highest priority.

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Definitions:

Peer Pressure

Influence exerted by a peer group, encouraging individuals to change their attitudes, values, or behaviors to conform to group norms.

Anti-Smoking Messages

Communications aimed at promoting the cessation of tobacco use, often highlighting the health risks of smoking and second-hand smoke exposure.

Overt Pressure

Visible or open acts of persuasion or coercion, often used to influence someone's behavior or decisions.

Teenager

An individual between the ages of 13 and 19 years, characterized by rapid physical, emotional, and mental development.