The Upper Limit and Lower Specifications for a Service Are

question 153

Multiple Choice

The upper limit and lower specifications for a service are 5.0 min.and 3.0 min.,respectively.The process standard deviation is 0.4 min.and the process average is 4.0 min.What conclusion can be drawn?

• A) The process is capable.
• B) No out-of-spec. services will be performed.
• C) The process is not capable.
• D) The specifications should be changed to 4.2 and 3.8 respectively.

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