Customers Are Serviced at a Rate of Four Customers Per

question 91

Multiple Choice

Customers are serviced at a rate of four customers per hour according to an exponential distribution.What is the probability that customer service will require fewer than 30 minutes?

• A) Less than or equal to 0.50
• B) Greater than 0.50 but less than or equal to 0.60
• C) Greater than 0.60 but less than or equal to 0.70
• D) Greater than 0.70

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Definitions:

New Message

A recently created or received piece of communication, typically in written form, conveyed between individuals or groups.

Routine Request Format

A standard format used in communications to make requests that are ordinary and recurring within business operations.

Demanding Tone

A manner of communication that is authoritative and insists on immediate attention or compliance.

Compliance

The act of adhering to established guidelines, standards, or laws.