Wade Is Concerned About Reports That His Sales Representatives Are

question 49

Multiple Choice

Wade is concerned about reports that his sales representatives are making unreasonable demands upon sales administration staff and customer service personnel.Although Wade knows that one salesperson in particular can be very difficult to deal with,he believes that the rest are being unfairly portrayed.With management's approval,Wade administers a survey to sales administration and customer service staff,asking them to respond to items that reflect the actual job behaviours of sales employees from all four regions.The surveys are randomized to eliminate potential biases.He then compares his region's evaluation against that of the others.This is most similar to which performance appraisal method?

• A)critical incidents
• B)360-degree feedback
• C)behaviourally anchored rating scales (BARS)
• D)multiperson comparisons
• E)graphic rating scales

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Definitions:

Frequency-Dependent Selection

A mechanism of natural selection where the fitness of a phenotype depends on its frequency relative to other phenotypes in the population.

Infant Survival

The probability or rate of survival of newborn organisms through their earliest stages of life, often influenced by factors like genetic health, parental care, and environmental conditions.

Balanced Polymorphism

A situation in which two or more alleles of a gene persist in a population because the survival advantage or disadvantage of each balances out.

Heterozygote Advantage

The phenomenon where individuals with two different alleles for a particular trait have a greater fitness than those with two identical alleles.