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The tools and methods for a comprehensive performance appraisal system involve a job description, personnel selection, staff development, and:
Internal Failure Cost
Costs incurred due to defects in goods or services before they are delivered to the customer, part of quality management expenses.
Quality Cost Report
A financial report detailing the costs associated with ensuring and maintaining the quality of products or services, including prevention, appraisal, and failure costs.
Appraisal Cost
Costs incurred to ensure that a product or service meets quality standards, including testing, inspections, and certifications.
Quality Cost Report
A financial report that details the costs associated with preventing, detecting, and dealing with defects in products.
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