Which of the Following Is True of Effective Voice Mail

question 53

Multiple Choice

Which of the following is true of effective voice mail techniques?

• A) As long as the caller's number has been stated, it is not necessary to give all the details in the message.
• B) The speaker must begin with an overview of the message and continue with details.
• C) If the speaker wants the listener to take action, they must mention it in the beginning.
• D) It need not be precisely stated that the listener is expected to return the call because it is assumed that the listener will call back.
• E) The speaker must speak quickly to ensure that the entire message is recorded.

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Definitions:

Oral Stage

The first stage in Freud's psychosexual development, where an infant's pleasure centers on the mouth.

Psychosexual Development

A Freudian theory that proposes human personality development occurs in five stages (oral, anal, phallic, latency, and genital) from infancy to adulthood, centered on the libido's focus.

Overeat

The consumption of food in quantities greater than the body's physical need, often leading to discomfort, weight gain, and health issues.

Anal Expulsive

A psychoanalytic concept suggesting a personality type that results from a child's experience during the anal stage of psychosexual development, often associated with messiness or disorganization.