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The following data represent the wait time,in minutes,for customers calling Dell technical support. 14 21 37 24 19 12 16 69 13
The upper limit for determining outliers for a box-and-whicker plot is _________.
Bruce Tuckman
A psychologist who developed a model of group development stages, including forming, storming, norming, performing, and adjourning.
Group Development
The process through which a group evolves over time, typically through forming, storming, norming, performing, and adjourning stages.
High Loyalty
A strong feeling of support or allegiance towards an organization, brand, or group.
Sequential Interdependence
A work process situation where the output of one task serves as the input to the next in a linear sequence.
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