Enhancing and Optimizing Customer Retention and _______________ Is a Major

question 19

Short Answer

Enhancing and optimizing customer retention and _______________ is a major business strategy and primary objective of customer relationship management.

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Definitions:

Personality Disorders

These are a group of mental health conditions characterized by enduring maladaptive patterns of behavior, cognition, and inner experience.

Behaviours

The actions or reactions of an individual, in response to external or internal stimuli, observable by oneself or others.

Categorical Classification

A method of organizing or sorting entities into distinct categories based on shared characteristics or criteria.

Medical Classification

A system used in healthcare to categorize and encode diagnoses, symptoms, and procedures, facilitating easy storage, retrieval, and analysis of health information.