Contrast Operational CRM Systems and Analytical CRM Systems

question 111

Short Answer

Contrast operational CRM systems and analytical CRM systems.

---

Definitions:

Bipolar Disorder

A mental disorder characterized by significant fluctuations in mood, alternating between periods of depression and mania.

Depression

A psychological disorder characterized by persistent sadness, loss of interest in activities, and a range of emotional and physical problems.

Mania

A mental health condition characterized by periods of great excitement, euphoria, delusions, and overactivity.

Pessimistic Explanatory

A cognitive style where individuals tend to attribute negative events to stable, internal, and global causes, expecting future failures.