The Biggest Risk of Open-Source CRM Is Quality Control

question 20

True/False

The biggest risk of open-source CRM is quality control.

Identifying factors that influence creativity and innovative decision-making.

Understanding the concept of escalating commitment and how to avoid its trap.

Recognizing the importance of questioning assumptions to enhance creativity.

Understanding the impact of cognitive errors like framing, confirmation, and representativeness biases on decision-making.

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Definitions:

Risky Shift

The phenomenon where a group collectively decides on a course of action that is more extreme than they would have decided individually.

Group Polarization

The tendency for a group to make decisions that are more extreme than the initial inclination of its members following group discussion.

Political Organization

A political organization refers to a group structured to promote, pursue, and achieve political objectives and ideologies.

Groupthink

a psychological phenomenon that occurs within a group of people when the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.