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The point method of job evaluation identifies several compensable factors, each having several degrees, in addition to
Favorable Response
A positive reaction or reply to a query, proposal, or situation.
Apology Opening
The initial part of a message or statement that expresses regret or sorrow for an error or offense.
Direct Strategy
Communication approach that involves stating the main point or request at the beginning, followed by supporting details.
Claim Message
A communication that makes a request or demands action based on a right, such as requesting a refund or warranty service.
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