Which Statement Is Incorrect

question 15

Multiple Choice

Which statement is incorrect?

• A) Total quality management (TQM) relates only to the manufacturing processes.
• B) TQM is customer-driven.
• C) TQM focuses on the flow of activity across the organisation.
• D) Continuous improvement is a key element of TQM.

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Definitions:

Speculative Motive

The intention to hold cash or other assets in anticipation of profit from fluctuations in their prices or exchange rates.

Investment Opportunities

Options available to individuals and firms to invest capital with the intent to generate returns.

Bargain Purchases

Acquisitions made at a price significantly below the fair market value of the asset, resulting in an immediate gain for the purchaser.