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What are successful techniques of controlling the cost of labour involved in service firms?
Net Operating Income
Income derived from the main activities of a business, not including interest and tax deductions.
Variable Expenses
Costs that change in proportion to the activity of a business, such as raw materials and direct labor costs.
Fixed Expenses
Costs that do not change with the level of production or sales over a short period, such as rent or salaries.
Break Even
A financial situation where total costs equal total revenues, resulting in no net profit or loss.
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