Sample Observations of a Claims Processor Made Over a 160-Hour

question 10

Multiple Choice

Sample observations of a claims processor made over a 160-hour work month reveal that the worker produced a total of 384 completed claims forms.The performance rating was 80%.The worker was idle 20% of the time (so that idle time should be subtracted from the total time when computing the average observed time) .The allowance factor is 8%.What is the standard time per unit?

• A)0.42 minutes
• B)16.0 minutes
• C)17.4 minutes
• D)20.0 minutes
• E)21.7 minutes

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Definitions:

Specimen

A sample of tissue, blood, urine, or other material from the body used for analysis and diagnosis.

Urine Color

The hue or shade of urine, which can vary based on hydration levels, the presence of certain substances, or health conditions.

Specific Gravity

The ratio of the density of a substance to the density of a reference substance, typically water.

Substances Dissolved

Materials that have become integrated into a liquid phase, turning into a solution without retaining their original state.