Examlex
Select one of the following:
A. As the principal of a school you choose the grade levels, propose a plan for school renewal using organizational development as a change strategy. For the past several years, the students achievement test scores have declined and the school overall has had very low test scores compared to similar schools in the district. In your response, identify several concepts that characterize OD and for each illustrate how these will be used to improve the school.
B. Suppose you are the CEO of a health care organization. You have collected some data about organizational climate and have found that there are severe morale issues, not only with the staff but with the patients as well. Propose a plan using organizational development as a change strategy. In your response, identify several concepts that characterize OD and for each illustrate how these will be used to improve your organization.
Macro Processes
Large-scale, high-level operational processes in an organization that span across multiple functions and departments.
CRM
Customer Relationship Management (CRM) refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
Push/Pull View
A concept in supply chain management that divides processes into two categories: 'push' systems that forecast demand and 'pull' systems that respond to demand signals.
Supply Chain
The interconnected system comprising people, entities, resources, processes, and technology that participates in producing and distributing a product, from sourcing raw materials to manufacturing and ultimately delivering to the consumer.
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