Examlex
According to the text, many firms who adopt TQM find that
Functional Structure
An organizational design that groups employees according to their specialized roles or functions within the company, aiming for operational efficiency.
Horizontal Flow
The movement of goods, information, or services across similar levels of an organization or among departments without a hierarchical order.
Expertise
A high level of knowledge or skill in a particular area or field.
Divisional Structure
An organizational framework where operations are segmented based on products, services, or geographical markets.
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