In the CRM Environment,all Customer Data Collected Through Customer Interactions

question 14

Essay

In the CRM environment,all customer data collected through customer interactions are stored in a data warehouse.These data are structured and categorized and made available to all internal touch points within the organization.How does the data warehouse accomplish this task?

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Definitions:

Cancer Cells

Abnormal cells that divide uncontrollably and can invade nearby tissues or spread to other parts of the body.

Autonomic Nervous System

The part of the peripheral nervous system that controls involuntary bodily functions, including heart rate, digestion, and breathing.

Sympathetic Nervous System

Part of the autonomic nervous system that activates what is often termed the fight or flight response.

Immune System

is the body's defense mechanism against infections, diseases, and other potentially harmful foreign bodies.