One Problem That Can Occur from the Use of a Transactional

question 1

Multiple Choice

One problem that can occur from the use of a transactional website is __________,even though marketers claim the number of new customers they attract to stores offsets this problem.

• A)customer attrition
• B)stickiness
• C)cannibalization
• D)unauthorized buzz
• E)excessive product returns

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Definitions:

Class

A group of students who are taught together in school or a categorization based on shared characteristics or attributes.

Cognitive Dissonance

The mental discomfort or psychological stress experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Psychological Discomfort

A state of emotional distress or unease, often arising from situations that challenge one's existing beliefs or perceptions.

Inconsistent Thoughts

Cognitive states or patterns that lack coherence, often characterized by conflicting ideas or beliefs that do not align logically.