Vending Machines Are Popular with Consumers;recent Consumer Satisfaction Research Indicates

question 332

Multiple Choice

Vending machines are popular with consumers;recent consumer satisfaction research indicates that __________ percent of consumers believe purchasing from a vending machine is equal to or superior to a store purchase.

• A)15
• B)27
• C)49
• D)63
• E)82

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Definitions:

Operant Conditioning

A learning process in which the likelihood of a behavior is increased or decreased through reinforcement or punishment.

Classical Conditioning

A learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus.

Exposure

A therapeutic technique where individuals confront their fears or anxieties in a controlled, gradual manner to decrease sensitivity and reactive behaviors over time.

Extinction

In psychology, the gradual decrease and eventual elimination of a conditioned response when the reinforcement is no longer provided.