Consumers Have More Difficulty Evaluating Services Than They Do Products;

question 108

Multiple Choice

Consumers have more difficulty evaluating services than they do products; the difficulty results from the

• A) intangibility of services.
• B) incongruity of services.
• C) inseparability of services.
• D) inflexibility of services.
• E) interdependence of services.

---

Definitions:

Good Faith

Conducting oneself with honesty and sincerity without intending to defraud or deceive others.

Preprinted Promissory Note

A standardized, fill-in-the-blank form that evidences a promise to pay a specified amount of money to a named party under agreed terms.

Payable

Refers to amounts of money that a business or individual owes to another party and is required to pay, typically within a specified period.

Forge

To create a fake version of something, such as a document or signature, with the intent to deceive.