Examlex
According to Figure 12-6 above,"E" represents which dimension of service quality?
Foreseeable Risk
A hazard or threat that is known, or should have been known, under certain circumstances, necessitating its management or mitigation.
Successful Defense
A legal outcome where the defendant is found not guilty or manages to significantly mitigate charges or allegations in a legal case.
Liability
The state of being legally responsible for something, such as a debt or obligation.
Defect
A shortcoming, imperfection, or flaw in a product, system, or document that can potentially cause failure or problems.
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