Building Open and Honest Relationships with Communication Is an Example

question 2

Multiple Choice

Building open and honest relationships with communication is an example of Zappos' __________.

• A)profile for its target market
• B)core values being adapted from its new owner,Amazon.com
• C)ten core values for Zappos' culture
• D)qualities required of Zappos' suppliers
• E)qualities required of Zappos' retailers

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Definitions:

Workplace Deviance

Behaviors exhibited by employees that violate organizational norms, policies, or ethical standards.

Locus of Control

A psychological concept that refers to individuals' belief about the extent to which their actions can influence the events that affect their lives.

Personality Dimension

A Personality Dimension is a category used to describe a broad aspect of human behavior and attitudes that are consistent and enduring over time.

Role Stress

The stress experienced by individuals when there is a conflict, overload, or ambiguity in their job roles.