A Competitive Advantage Refers to

question 195

Multiple Choice

A competitive advantage refers to

• A) the cluster of benefits that an organization promises customers to satisfy their needs.
• B) those characteristics of a product that make it superior to competitive substitutes.
• C) a unique strength relative to competitors that provides superior returns, often based on quality, time, cost, or innovation.
• D) actions taken by a firm with the sole intent of putting a competitor out of business.
• E) the added value given to a product beyond the functional benefits provided.

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Definitions:

High-Quality Work

Work that surpasses ordinary standards of quality, often characterized by attention to detail, precision, and dedicated skill.

Job Morale

The overall attitude, satisfaction, and outlook that employees have towards their work environment.

Self-Esteem

pertains to one's sense of self-worth or personal value.

Self-Disclosure

The act of revealing personal, private information about oneself to others.