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In the 1980s,a lapse in production quality and an increase in Japanese imports drove the Harley-Davidson motorcycle company to the brink of bankruptcy.The company's share of the U.S.super heavy-weight market segment-motorcycles with engine capacity of 850 cubic centimeters or more-collapsed from more than 40 percent in the mid 1970s to 23 percent in 1983.However,by 1989,Harley-Davidson controlled some 65 percent of this market segment.From a marketing perspective,what was the MOST LIKELY first step in Harley-Davidson's resurgence?
Compulsory Membership
A requirement for individuals to join a particular organization or group, often seen in unions or professional associations.
Dues Checkoff
A process where an employer automatically deducts union dues from the workers' paychecks and transfers them to the union.
Grievance Procedure
A formalized process through which employees can report complaints or disputes to be investigated and resolved by the organization, often related to workplace policies or treatment.
Bargaining Agreement
A legally binding contract between an employer and a union representing the employees, outlining wages, hours, and working conditions.
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