Customer Relationship Management (CRM)is Most Closely Related to the __________

question 8

Multiple Choice

Customer relationship management (CRM) is most closely related to the __________ era in U.S.business history.

• A)customer relationship
• B)production
• C)sales
• D)marketing concept
• E)societal marketing

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Definitions:

Rubber-stamped Signature

A term used to describe a signature that has been mechanically or electronically duplicated, often used to expedite document processing.

Drawer

The party in a financial transaction who writes and signs a check or draft directing a bank to pay the check’s amount to someone else.

Negotiable Instrument

A negotiable instrument is a signed document promising to pay the bearer or assigned holder a specific sum of money, such as checks, promissory notes, and drafts.

Payee

The person or entity to whom a payment is directed or made, typically referred to in financial transactions.