The First Step Arbol Industries Took in Building a Truly

question 5

Multiple Choice

The first step Arbol Industries took in building a truly customer-focused business was to form a committee comprising the heads of all functions, called the Operating Committee. Which of the four key building blocks does this action illustrate?

• A) senior management commitment
• B) organizational realignment
• C) support systems
• D) support processes
• E) revised financial metrics

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Definitions:

Direct Method

A cash flow statement preparation approach that enumerates major classes of gross cash receipts and payments.

Beginning Balance

The amount of money or value available in an account at the start of a new financial period.

Ending Balance

The amount of money or value in an account at the end of a financial period.

Cash Dividend

A payment made by a company out of its profits to its shareholders, usually in the form of cash.