Which of These Benchmarking Metrics Is NOT Suitable for a Support

question 209

Multiple Choice

Which of these benchmarking metrics is NOT suitable for a support process?

• A)average employee turnover rate
• B)total cost of payroll processes per $1,000 revenue
• C)the impression that applicants have as they submit applications
• D)number of accepted jobs as a percent of job offers

---

Definitions:

Operating Cycle

The duration of time it takes for a company to buy inventory, sell it to customers, and collect the cash from sales.

Merchandiser

An individual or company involved in the wholesale purchase and retail sale of goods for profit.

Sales Revenue

The money made from offering goods or services for sale over a specified duration.

Sales Discounts

Sales discounts are reductions in price offered by sellers to encourage buyers to make a purchase, often recorded as a deduction from gross sales.