Product Focused Processes

question 82

Multiple Choice

Product Focused processes

• A) allow more customization, but are not very efficient
• B) are desirable because resource needs increase slowly with the complexity of a process
• C) are processes that are specialized for relatively few products or customer groups
• D) apply only to service firms, not to manufacturers
• E) are profitable because customers demand flexibility, not specialization

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Definitions:

Technology

The use of scientific knowledge for practical purposes, especially in industry and everyday life.

Environmental Signals

Cues or indicators from an individual's surroundings that can influence behavior or decision-making, often considered in marketing and design.

Customer Personality Styles

The classification of customer behaviors and preferences that influence their purchasing decisions.

Side Effects

Unintended consequences or reactions caused by the use of a product, action, or medical treatment.