Which of the Following Observations Pertaining to Objections During a Sales

question 33

Multiple Choice

Which of the following observations pertaining to objections during a sales presentation is true?

• A) Objections are typically best handled by ignoring them.
• B) Objections can arise at any time during the sales presentation.
• C) A good salesperson only allows objections to be raised once the sales presentation is concluded.
• D) In handling an objection, a salesperson should be willing to challenge the prospect's opinion and experience.

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Definitions:

Zig-zag Conformation

A representation of the spatial arrangement of carbon atoms in saturated hydrocarbons, indicating a sequential alternation in direction.

Alkanes

Saturated hydrocarbons consisting solely of hydrogen and carbon atoms, with single bonds between the carbon atoms, exemplified by molecules such as methane, ethane, and propane.

Freons

A trademarked name for a group of chlorofluorocarbon (CFC) and hydrochlorofluorocarbon (HCFC) gases used primarily as refrigerants and aerosol propellants, now commonly linked to ozone depletion.

Propellants

Chemicals that are used to propel an object by generating gas under pressure; common in rockets and aerosol cans.