The Best Thing a Company Can Do in the Face

question 16

True/False

The best thing a company can do in the face of company mistakes is to discourage the customer from complaining.

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Definitions:

Limbic System

is a complex system of nerves and networks in the brain, involved with instinct and mood. It controls basic emotions and drives.

Somatic Nervous System

A part of the peripheral nervous system that controls voluntary movements of the body through the innervation of skeletal muscles and mediates sensory information.

Sympathetic

Refers to the part of the autonomic nervous system that often prepares the body for rapid action in stressful situations, involving responses like accelerated heart rate and increased blood pressure.

Parasympathetic

The part of the autonomic nervous system responsible for rest and digestion, counterbalancing the sympathetic system.