Which of the Following Is One of the Five Major

question 69

Multiple Choice

Which of the following is one of the five major characteristics of good mission statements?

• A) They focus on a large number of goals.
• B) They expand the range of individual employee discretion.
• C) They define the major competitive spheres within which the company will operate.
• D) They take a short-term view.
• E) They are long and comprehensive to ensure that all critical concepts are included.

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Definitions:

SELL Sequence

A sequence of things to do and say to stress benefits important to the customer: show the feature, explain the advantage, lead into the benefit, and let the customer talk by asking a question about the benefit.

Close

The final step in the sales process where the salesperson secures agreement from the customer to proceed with the purchase.

Benefit Questions

Questions asked by a salesperson to prompt potential buyers to think about how a product or service could specifically benefit them.

Close

In sales, the final step of the process where the salesperson secures agreement from the customer to proceed with the purchase.