Joe Is a Computer Service Technician

question 87

Multiple Choice

Joe is a computer service technician. People in his neighborhood usually depend on his suggestions for purchasing any computer accessory or hardware, as they believe that he has access to far more information on computer technology than the average consumer. The neighbors are also aware that Joe has the required knowledge and background for understanding the technical properties of the products. Within this context, Joe can be called a(n) ________.

• A) transactional leader
• B) opinion leader
• C) role model
• D) gate-keeper
• E) international marketer

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Definitions:

Machine Bureaucracy

A highly structured form of organization characterized by a high degree of formalization and standardization, making operations predictable and efficient.

Central Management Direction

highlights a leadership approach where central figures or bodies within an organization dictate policies and strategies, streamlining decision-making processes.

Formal Structures

The officially designated channels of communication and division of responsibilities within an organization.

Policies

Established guidelines, rules, or principles that dictate how an organization’s affairs should be conducted, directing both strategy and operations.