Marketers Produce a Customer Experience Through Seven Website Design Elements

question 17

Multiple Choice

Marketers produce a customer experience through seven website design elements: (1) context, (2) content, (3) community, (4) customization, (5) communication, (6) connection, and (7) __________.

• A)creativity
• B)commerce
• C)control
• D)consistency
• E)collaboration

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Definitions:

Nonverbal Cues

Forms of communication without words, such as gestures, facial expressions, and body language.

Environmental Cues

Triggers or stimuli in one's environment that influence behavior and responses, often studied in psychology and behavioral sciences.

High Context

A communication paradigm where most of the information is either in the physical context or internalized in the person, requiring less explicit verbal information for effective communication.

Cultural Context

The set of social and cultural conditions that influence the understanding and interpretation of messages and behaviors.