Although Customer Relationships Are Difficult to Measure,many Companies Are Using

question 114

Short Answer

Although customer relationships are difficult to measure,many companies are using metrics such as ________,________ and ________.

Understand the relationship between price, supply, and demand in determining market equilibrium.

Identify the effects of price changes on market equilibrium.

Explain the impact of shifts in supply and demand on the equilibrium price and quantity.

Understand the concepts of excess supply and excess demand and their effects on market dynamics.

---

Definitions:

Statistical Quality Control

The use of statistical methods to monitor and control a process to ensure that it operates at its full potential.

Just-In-Time

A lean manufacturing strategy aimed at reducing inventory and carrying costs by producing or procuring goods only as needed.

Assembly Line

A manufacturing process where a product is assembled step by step in a sequential manner, moving from one workstation to the next.

Operations Management

The area of management concerned with designing, overseeing, and controlling the process of production and redesigning business operations in the production of goods or services.