With Respect to Customer Training, Salespeople Should

question 43

Multiple Choice

With respect to customer training, salespeople should

• A) Leave the training to the training experts.
• B) Encourage customers to provide their own training.
• C) Always use it as a bargaining tool when trying to get the buyer to make a purchase.
• D) Be involved either directly or indirectly in the training process unless otherwise specified by the customer.
• E) None of the above are correct.

---

Definitions:

Citizens' Reactions

Refers to the responses or behavior of individuals in a community or society to particular events, policies, or situations.

Proposed Airport

A planned or suggested site for the construction of an airport, often in the early stages of development and subject to regulatory and environmental assessments.

Naturalistic Observation

A research method in which subjects are observed in their natural environment without any manipulation by the observer.

Socially Dominant

A trait describing individuals who tend to assume leadership and influence over others in social settings.